Cloudaware Documentation

Dynatrace

Dynatrace is an observability and security platform that monitors application performance, infrastructure health, and user experience to help teams troubleshoot faster and optimize operations.

Create a token in Dynatrace

  1. Log in to your Dynatrace account.

  2. In the top menu, go to Identity & Access Management OAuth clients. Click + Create client.

  3. Ensure to select the following minimum permissions:

    • View environments account-env-read

    • Grant access to read oneagent environment-api:oneagents:read

    • View smartscape data storage:smartscape:read

  4. Save the Account URN and Client Secret in a secure location, as they cannot be retrieved after the initial creation screen is closed.

Add a Dynatrace account

  1. Log in to Cloudaware → Admin.

    Dynatrace Accounts - admin.png


  2. Find Dynatrace Accounts. Click +ADD.

    Dynatrace Accounts - admin - add integration.jpg


  3. Fill out the form:


    Dynatrace Accounts - add integration details.png

    WHERE
    Name: Enter a name for Dynatrace integration
    Account URN: Enter the URN in the the format urn:dtaccount:<account-uuid>
    Client ID: Enter the client ID
    Client Secret: Enter the client secret

    Click CHECK to test the connection. After validation passes, click SAVE.

  4. Verify the integration status. A green indicator in the Status column means the configuration was successful. If the indicator is red, contact support@cloudaware.com.

    Dynatrace Accounts - integration status.png


  5. To view Dynatrace objects and related data, go to Cloudaware CMDB Navigator. Select DYNATRACE in the left-hand menu:


    Dynatrace Accounts - Dynatrace objects in CMDB.png


List of Dynatrace objects

Cloudaware supports the following Dynatrace objects, with API names:

  • Dynatrace Account CA10D__CaDynatraceAccount__c

  • Dynatrace Environment CA10D__CaDynatraceEnvironment__c

List of Dynatrace fields on AWS objects

Dynatrace-related fields may appear on AWS objects in Cloudaware:

AWS Account

  • Dynatrace: Account URN

  • Dynatrace: Acquisition Status

  • Dynatrace: Environment ID

  • Dynatrace: Lifetime Start

AWS EC2 Instance

  • Dynatrace: Account URN

  • Dynatrace: Acquisition Status

  • Dynatrace: Agent Auto Update Settings

  • Dynatrace: Agent Availability State

  • Dynatrace: Agent Configured Monitoring

  • Dynatrace: Environment ID

  • Dynatrace: Lifetime Start