Key Roles & Personas
This guide introduces the key roles and personas in Cloudaware, along with their core responsibilities and recommended documentation paths.
Operators (Cloud Engineers, SREs)
Responsibilities:
- Onboard cloud accounts and on‑prem sources; maintain discovery schedules.
- Ensure data quality (tags/labels), relationship integrity, and inventory coverage.
- Operate monitoring, logging, backup, and patch/vuln workflows.
Recommended reading path:
See also:
- Platform Overview
- Platform Architecture
- CMDB
- CMDB Operations
- Cloud Integrations
- Breeze Agent
- Unified Monitoring
- Log Management (Conflux)
- Backup & Replication
Compliance Teams (Security, GRC)
Responsibilities:
- Define and enforce policies/benchmarks; triage findings and coordinate remediation.
- Track evidence, changes, and audit trails across assets and configurations.
Recommended reading path:
See also:
- Platform Overview
- Platform Architecture
- CMDB
- Change Tracking
- Compliance Engine
- Intrusion Detection (Wazuh)
- Vulnerability Management
- Patch Management
- Security & Compliance Analysts Quick Start
Developers (DevOps, Platform, IaC)
Responsibilities:
- Integrate Cloudaware into CI/CD and platform tooling; automate checks, exports, and remediation.
- Extend data with custom objects/attributes and enrichment rules; consume APIs.
Recommended reading path:
See also:
- Platform Overview
- Platform Architecture
- CMDB Customization
- Change Tracking
- Cloudaware APIs
- Webhooks & Events
FinOps
Responsibilities:
- Establish cost visibility across cloud accounts, business units, applications, and environments.
- Govern allocation, showback, chargeback, budgets, forecasts, anomalies, and optimization opportunities.
- Partner with cloud engineering, finance, and application owners to improve accountability and cost efficiency.
Recommended reading path:
See also:
- Platform Overview
- Cost Management
- Cost Management Dashboards
- Showback & Chargeback
- Budgets & Forecasting
- Cost Optimization
- Report & Dashboard Gallery
Executives (CIO, CISO, FinOps Leadership)
Responsibilities:
- Set strategy for visibility, risk, and cost; define KPIs and governance.
- Review posture, spend, and efficiency; ensure accountability across teams.
Recommended reading path:
See also: