Skip to main content

Dashboards

Use this guide to understand how to plan, build, and request dashboards in Cloudaware Advanced Analytics.

Types of Dashboards​

When creating a dashboard, consider the following standard types:

  • Service dashboards – application-specific views intended for developers and SREs.
  • Platform dashboards – shared views for databases, network services, and other common platform components.
  • Executive/business dashboards – high-level views of SLIs, error budgets, and availability metrics.
  • Coverage dashboards – overviews of service coverage and data health across accounts and regions.

Create a Dashboard from Scratch​

Ensure to prepare dataset first as described here.

At a high-level:

  1. Open Analytics Studio.
  2. Click Create → Dashboard.
  3. Select Blank Dashboard.
  4. Add the required widgets.
  5. Connect each widget to a dataset and configure its query.
  6. Arrange the widgets on the canvas.
  7. Save the dashboard in the appropriate app.

See more: Build CRM Analytics Dashboards

Widgets​

Widgets are the visual components used to present metrics and KPIs in a dashboard.

Common widgets types:

  • A donut chart shows composition or share of a whole
  • A bar chart shows comparison across categories
  • A line chart shows trend over time
  • A table shows detailed values
  • A scorecard/KPI tile highlights a single important number

See also: Key Elements of a CRM Analytics Dashboard

Request a Dashboard from Cloudaware​

You can request a dashboard for your use case. The Cloudaware team will provide it in accordance with the applicable SLAs.

Contact your Cloudaware account manager or Support via support@cloudaware.com, or create a ticket at Cloudaware Help Desk Portal.