Notifications

Alerts from Unified Monitoring can be delivered through notifications to the tools your teams already use to coordinate incident response.

Use this guide to review supported channels and practical considerations for alerting.

Supported Channels

Common notification destinations include:

• Email distribution lists for teams or roles.
• Collaboration tools like Slack.
• Incident‑management systems like PagerDuty.
• ITSM platforms such as ServiceNow or Jira (often via webhooks).

See also:

• Other Integrations
• Webhooks & API

Design Considerations

• Route critical alerts to destinations with strong on‑call coverage (for example, PagerDuty) while sending lower‑severity alerts to chat or email.
• Avoid sending the same alert to too many channels to reduce noise and duplication.
• Include clear metadata (e.g., application, environment, or owner) in notifications so responders have context immediately.