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Log Management Operations

This guide outlines the core operational practices for using Cloudaware Log Management (Conflux) effectively.

Day‑to‑Day Monitoring

  • Monitor ingestion health (volume trends, gaps, and error rates) for key sources.
  • Track storage utilization and growth vs. your retention objectives.
  • Periodically review dashboards and saved searches used by on‑call and security teams.

Use dashboards in Conflux together with Cloudaware Monitoring alerts where appropriate.

Access Control and Governance

  • Align Conflux roles with your identity provider groups (for example, SSO groups from Okta or Azure AD).
  • Use least‑privilege access. Not every user needs full raw log access.
  • Review audit logs for administrative actions in Conflux on a regular cadence.

For retention‑specific guidance, see Platform Operations & Non-functionals.

Performance and Cost Management

Log volumes can grow quickly. To keep Conflux efficient:

  • Scope sources to what you actually need and avoid unnecessary high-volume debug logs in production.
  • Tune retention by dataset or environment where supported.
  • Consider sampling or aggregation for very high‑volume sources.

Discuss sizing and optimization options with Cloudaware Support support@cloudaware.com if you see sustained ingestion spikes or storage growth.

Operational Readiness

Incorporate Conflux into your broader operational playbook:

  • Validate log coverage as part of onboarding new accounts, applications, and environments.
  • Include log checks in incident and change workflows.
  • Document who owns ingestion configurations, dashboards, and alerts.