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Trend Micro Deep Security

Integrate Trend Micro Deep Security with Cloudaware to surface endpoint and protection context in CMDB for security operations and reporting.

info
  • Audience: Cloudaware administrators, SecOps teams, endpoint security teams, and infrastructure teams
  • Outcome: Trend Micro Deep Security context is available in Cloudaware for endpoint visibility, protection review, asset correlation, and reporting

Capabilities​

The integration supports:

  • Read-only discovery of Trend Micro Deep Security configuration and asset context
  • Endpoint and protection visibility in Cloudaware for security operations workflows
  • Asset correlation between Trend Micro Deep Security data and Cloudaware CMDB records
  • Search and reporting for Trend Micro Deep Security context using CMDB Navigator, CMDB list views, and reports

Prerequisites​

Before you begin, make sure you have:

  • Access to a Cloudaware account.
  • A user with access to the Admin Console and permissions to manage cloud accounts, organizations, and integrations (Cloudaware Administrator).
  • Trend Micro Deep Security server URL, for example, app.deepsecurity.trendmicro.com.
  • Account name.
  • Username and password with read access to the required Deep Security data.

Add a Trend Micro Deep Security Account to Cloudaware​

  1. In Cloudaware, go to Admin.
  2. Find Trend Micro Deep Security, then click + ADD.
  3. Enter the following values:
    • Name: A display name for the Trend Micro Deep Security integration.
    • URL: The Trend Micro Deep Security server URL.
    • Account Name: The Trend Micro Deep Security account name.
    • Username: The Trend Micro Deep Security username.
    • Password: The Trend Micro Deep Security password.
  4. Click Save.
  5. Confirm that the integration status indicator is green.
tip

Allow the initial discovery cycle to complete after enabling the integration.

View Trend Micro Deep Security Data in CMDB​

  1. In Cloudaware, open CMDB Navigator.
  2. In the left pane, select Trend Micro Deep Security.
  3. Open the related records to review Trend Micro Deep Security context.

Supported Objects & Fields​

Cloudaware surfaces Trend Micro Deep Security endpoint and protection context in CMDB. No dedicated Trend Micro Deep Security CMDB object API list is present for this integration.

The fields are available on the AWS EC2 instance with the TrendMicro prefix:

Field LabelField NameData Type
TrendMicro: Detailed StatusCA10__trendMicroDetailedStatus__cText
TrendMicro: Integration IDCA10__trendMicroIntegrationId__cText
TrendMicro: Is RegisteredCA10__trendMicroIsRegistered__cCheckbox
TrendMicro: Last CommunicationCA10__trendMicroLastCommunication__cDate/Time
TrendMicro: StatusCA10__trendMicroStatus__cText
TrendMicro: VersionCA10__trendMicroVersion__cText

Troubleshooting​

note

Initial data collection may take time to complete.

Authentication Fails or Integration Shows Red Status​

  • Verify that the URL, account name, username, and password are correct.
  • Confirm that the Trend Micro Deep Security user can sign in directly.
  • Check whether the account is locked, expired, or restricted by Deep Security access policies.

No Trend Micro Deep Security Data Appears in CMDB​

  • Allow the initial discovery cycle to complete.
  • Confirm that the user has read access to the expected Deep Security configuration and asset data.
  • In CMDB Navigator, verify that you are viewing the related Trend Micro Deep Security records.

Some Endpoint or Protection Context Is Missing​

  • Confirm that the missing endpoint or protection data is visible in Trend Micro Deep Security.
  • Verify that the integration user has access to the scope that contains the missing data.
  • Review recent Deep Security changes after the next Cloudaware discovery cycle completes.

Still stuck? Contact Cloudaware Support at support@cloudaware.com with the integration name, Deep Security URL, and a brief description of the issue.

Reconfigure or Remove the Integration​

warning

To rotate credentials or change the Deep Security endpoint, edit the existing integration instead of deleting and re-creating it.

Update the Integration Details​

  1. Go to Admin.
  2. Select Trend Micro Deep Security.
  3. Select the specific integration.
  4. Open the three-dot menu (⋮), then click Edit.
  5. Update the required fields.
  6. Click Save.

Remove the Integration from Cloudaware​

  1. Go to Admin.
  2. Select Trend Micro Deep Security.
  3. Select the specific integration.
  4. Open the three-dot menu (⋮), then click Delete.
  5. Confirm the deletion if prompted.

Security Notes​

  • Use a dedicated Trend Micro Deep Security account for Cloudaware discovery.
  • Grant the account only the read access required for endpoint and protection context discovery.
  • Do not reuse personal administrator credentials for production integrations.
  • Rotate the Deep Security password according to your organization's credential management policy.
  • Review Deep Security data visibility with your security team, because endpoint names, protection status, and security configuration may contain sensitive operational context.
  • Disable unused Deep Security accounts when the integration is retired.