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Slack Cloudaware Application

Use Slack Cloudaware Application to install and authorize the Cloudaware-managed Slack app in your Slack workspace.

info
  • Audience: Cloudaware administrators, Slack workspace administrators, SecOps teams, and SRE teams
  • Outcome: Cloudaware is authorized to post notifications to a selected Slack channel through the Cloudaware-managed Slack app

Capabilities​

The integration supports:

  • Cloudaware-managed Slack app authorization for a selected Slack workspace and channel
  • Secure Slack authentication without manually managing an incoming webhook URL
  • Reuse of the authorized Slack app connection in Slack Notification configurations

Prerequisites​

Before you begin, make sure you have:

  • Access to a Cloudaware account.
  • A user with access to the Admin Console and permissions to manage cloud accounts, organizations, and integrations (Cloudaware Administrator).
  • Slack workspace access with permission to install apps.
  • At least one Slack channel designated for Cloudaware notifications, for example, #cloudaware-alerts or #secops.

Add a Slack Cloudaware Application to Cloudaware​

  1. In Cloudaware, go to Admin.
  2. Find Slack Cloudaware Application, then click + ADD.
  3. Enter a display name for the Slack Cloudaware Application connection. Click Save.
  4. Click ADD TO SLACK. In a pop-up window, sign in to the Slack workspace if prompted.
  5. Grant Cloudaware Application necessary permissions.
  6. Select the Slack channel that Cloudaware will use for notifications.
  7. Click Authorize.
  8. You will be notified about Cloudaware App set up for your Slack Workspace via email and Slack channel.
  9. Return to Cloudaware and confirm that the integration status indicator is green.
tip

After the app is authorized, use it in a Slack Notification configuration instead of pasting a Slack incoming webhook URL.

Troubleshooting​

App Authorization Fails​

  • Confirm that the Slack user authorizing the app has permission to install apps in the workspace.
  • Verify that the selected channel exists and that app installation is allowed for that channel.
  • Retry the authorization from the Slack Cloudaware Application integration details.

Slack Channel Is Not Available​

  • Confirm that the channel exists in the Slack workspace where the app was installed.
  • If the channel is private, confirm that the app can be added to the channel according to workspace policy.

Reconfigure or Remove the Integration​

warning

To change the Slack channel or reauthorize Slack access, edit the existing integration instead of deleting and re-creating it when possible.

Update the Integration Details​

  1. Go to Admin.
  2. Select Slack Cloudaware Application.
  3. Select the specific integration.
  4. Open the three-dot menu (⋮), then click Edit.
  5. Update the integration.
  6. Click Save.

Remove the Integration from Cloudaware​

  1. Go to Admin.
  2. Select Slack Cloudaware Application.
  3. Select the specific integration.
  4. Open the three-dot menu (⋮), then click Delete.
  5. Confirm the deletion if prompted.

Security Notes​

  • Install the app only in approved Slack workspaces and channels.
  • Review the requested Slack permissions before authorizing the app.
  • Limit administration of the Slack Cloudaware Application integration to approved Cloudaware and Slack administrators.
  • Review channel membership before routing sensitive operational, security, or cost notifications to that channel.
  • Remove the integration when the Slack workspace, channel, or authorization is no longer approved for Cloudaware notifications.