ServiceNow ITSM

Use this section to connect Cloudaware with ServiceNow for ITSM workflows, CMDB enrichment, and automated ticket creation or updates.

Guides

• ServiceNow — Connect a ServiceNow ITSM instance to Cloudaware and review supported integration patterns.
• ServiceNow Notification — Configure Cloudaware workflows to create or update ServiceNow records.
• Cloudaware CMDB Application — Install and configure the Cloudaware CMDB application for ServiceNow.
• Extend the Cloudaware ServiceNow App with a Custom Table — Extend the Cloudaware ServiceNow application with a custom table.
• Cloudaware-ServiceNow Gap Analysis — Compare Cloudaware-discovered cloud resources with ServiceNow-discovered resources for AWS, Microsoft Azure, and Google Cloud.