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AppDynamics

Integrate AppDynamics with Cloudaware to discover applications, tiers, and nodes for unified observability and CMDB correlation.

info
  • Audience: Cloudaware administrators
  • Outcome: The AppDynamics account is connected, and AppDynamics objects are continuously discovered in the CMDB

Capabilities​

The integration supports:

  • Discovery of AppDynamics applications, tiers, nodes, and backends in the CMDB
  • Relationships between AppDynamics service context and related cloud, on-premises, and application assets
  • Search and reporting for AppDynamics service health and inventory in Cloudaware

Prerequisites​

Before you begin, make sure you have:

  • Access to a Cloudaware account.
  • A user with access to the Admin Console and permissions to manage cloud accounts, organizations, and integrations (Cloudaware Administrator).
  • Controller (OAuth API) URL, e.g., https://<controller>
  • API Client Name and Client Secret with read access

Add an AppDynamics Account to Cloudaware​

To connect your AppDynamics account to Cloudaware:

  1. In Cloudaware, go to Admin.
  2. Find AppDynamics, then click + ADD.
  3. Enter the following values:
    • Name: A display name for this connection
    • URL: The controller OAuth API endpoint in the format https://controlleraddress
    • API Client Name: The client identifier
    • Client Secret: The client secret
  4. Click SAVE.
  5. Confirm that the integration status indicator is green.
tip

Allow the initial discovery cycle to complete after enabling the integration.

View AppDynamics Data in CMDB​

To browse discovered AppDynamics resources:

  1. In Cloudaware, open CMDB Navigator.
  2. In the left pane, select APPDYNAMICS.
  3. Open an object list, e.g., AppDynamics Applications, to view records.

Supported Objects​

Cloudaware ingests the following AppDynamics objects:

AppDynamics ObjectCMDB Object API Name
AppDynamics AccountCA10APD__CaAppDynamicsAccount__c
AppDynamics ApplicationCA10APD__CaAppDynamicsApplication__c
AppDynamics BackendCA10APD__CaAppDynamicsBackend__c
AppDynamics NodeCA10APD__CaAppDynamicsNode__c
AppDynamics TierCA10APD__CaAppDynamicsTier__c

Troubleshooting​

note

Initial data collection may take time to complete.

Authentication Failed or Integration Shows Red Status​

  • Confirm that the AppDynamics controller URL is correct and reachable.
  • Verify the API Client Name and Client Secret values.
  • Check that the AppDynamics API client has the required read access.
  • Re-enter the credentials by editing the integration in Cloudaware.

No Data Appears Several Hours After a Successful Save​

  • Allow the initial discovery cycle to complete.
  • Confirm that the AppDynamics account contains applications, tiers, nodes, or backends that the API client can read.
  • In CMDB Navigator, verify that you are viewing the APPDYNAMICS section and related resources.

Network or Connection Errors Occur​

  • Confirm that Cloudaware can reach the AppDynamics controller endpoint.
  • Check firewall, proxy, and allowlist rules for outbound access to the controller.

Changes in AppDynamics Are Not Yet Visible in Cloudaware​

  • Synchronization is periodic. Wait for the next cycle or contact support to review the schedule.

Still stuck? Contact Cloudaware Support at support@cloudaware.com with the integration name and a brief description of the issue.

Reconfigure or Remove the Integration​

warning

To rotate credentials, edit the existing integration instead of deleting and re-creating it.

Update the Integration Details​

  1. Go to Admin.
  2. Select AppDynamics.
  3. Select the specific integration.
  4. Open the three-dot menu (⋮), then click Edit.
  5. Update the required fields.
  6. Click Save.

Remove the Integration from Cloudaware​

  1. Go to Admin.
  2. Select AppDynamics.
  3. Select the specific integration.
  4. Open the three-dot menu (⋮), then click Delete.
  5. Confirm the deletion if prompted.

Security Notes​

  • Use read-only client permissions.
  • Rotate secrets per your policy.