ITIL CMDB Capabilities
Federate data from across IT into a single, logical data store, eliminating the need for a monolithic repository
Merge data from multiple discovery tools into a single, reliable dataset through a patent-pending reconciliation engine
Integrate to third-party IT processes and tools through open APIs
Maintain data accuracy in rapidly changing IT environments through seamless integration with Cloudaware Discovery and Dependency Mapping
Includes an enterprise integration engine that simplifies data mapping
Organize and standardize applications in a definitive software library to make deployments more precise and discovery more accurate
ITIL CMDB Benefits
Gain structure and control, as specified by ITIL process best practices
Plan, deliver, operate, govern, and assign priorities to business services
Enable seamless integration between support and operations processes, including incident and problem, change, configuration, asset, performance, and service impact management
Link to any business processes and tools supporting your IT environment
Automate the discovery and maintenance of IT data
Benefit from configuration data analytics and on-the-fly report creation
Use Cloudaware ITIL CMDB as your configuration management database system to manage data from across IT and create a more efficient IT infrastructure
Five Problems Cloudaware Solves:
Undetected gaps in monitoring, security and backup.
Difficulties in managing multiple AWS, Azure, Google Cloud accounts and on-prem inventory from the same tool
Incomplete data about infrastructure resources.
Poor visibility into security and performance status.
Slow response when internal AWS, Azure, and Google Cloud support is needed.