CMDB - Advantages

ITIL CMDB Capabilities

• Federate data from across IT into a single, logical data store, eliminating the need for a monolithic repository

• Merge data from multiple discovery tools into a single, reliable dataset through a patent-pending reconciliation engine

• Integrate to third-party IT processes and tools through open APIs

• Maintain data accuracy in rapidly changing IT environments through seamless integration with Cloudaware Discovery and Dependency Mapping

• Includes an enterprise integration engine that simplifies data mapping

• Organize and standardize applications in a definitive software library to make deployments more precise and discovery more accurate

ITIL CMDB Benefits

• Gain structure and control, as specified by ITIL process best practices

• Plan, deliver, operate, govern, and assign priorities to business services

• Enable seamless integration between support and operations processes, including incident and problem, change, configuration, asset, performance, and service impact management

• Link to any business processes and tools supporting your IT environment

• Automate the discovery and maintenance of IT data

• Benefit from configuration data analytics and on-the-fly report creation

• Use Cloudaware ITIL CMDB as your configuration management database system to manage data from across IT and create a more efficient IT infrastructure