Amazon SNS

Amazon Simple Notification Service (SNS) is a managed messaging service for communication, allowing sending notifications to multiple endpoints. With the Cloudaware’s SNS Outbound Message integration, teams can automate alert delivery, ensure critical messages reach the right teams, and maintain operational continuity. The integration supports scalable communication across cloud and on-prem systems. This guide explains how to configure the Amazon SNS (SNS Outbound Message) integration in Cloudaware.

To see how Cloudaware seamlessly integrates with AWS SNS, request a demo.

Set up the Outbound Message details

1. Log in to Cloudaware → Admin.
   

   

2. Find SNS Outbound Message in Other integrations. Click OPEN WIZARD.
   

   

3. Fill out the form:
   

   

   WHERE
   AWS Account – select the AWS account from the list
   AWS Region – enter the AWS region where Cloudaware will locate the SNS topic
   Topic ARN – enter the ARN of the SNS topic that Cloudaware will use to publish messages
   Subject field – (optional) enter the API name of the field to be used as the message subject (for email notifications)
   Message field – enter the API name of the field to be used as the message body
   

   Click SAVE.
   

4. Check the URL. A green light in the ‘Status’ column indicates a successful configuration. If the light is red, contact support@cloudaware.com.
    

List of Amazon SNS objects

Cloudaware supports the following Amazon SNS objects:

• AWS SNS Subscription CA10__CaAwsSubscription__c

• AWS SNS Topic CA10__CaAwsTopic__c