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AlertOps

AlertOps enables enterprises to respond to IT incidents and automate real-time operations. This guide explains how to add AlertOps integration to Cloudaware.

AlertOps - CA_logo_black.png To see how Cloudaware seamlessly integrates with AlertOps, request a demo.

Add an AlertOps account

  1. Log in to Cloudaware → Admin.

    AlertOps - admin.png

  2. Find AlertOps in integrations. Click +ADD.

    AlertOps - admin - add AlertOps integration.png

  3. Fill out the form:

    AlertOps - AlertOps integration details.png

    WHERE
    Name – a name for the AlertOps integration
    Domain – the first part of AlertOps URL, e.g. mycompany.alertops.com where mycompany is a placeholder for your AlertOps domain
    User Name – the AlertOps username
    Password – the AlertOps password

    Click SAVE.

  4. A green light in the ‘Status’ column indicates successful configuration. If the light is red, contact support@cloudaware.com

    AlertOps - integration status.png

  5. To view AlertOps-related data, go to Cloudaware CMDB Navigator. Select ALERTOPS in the left-hand menu.

    AlertOps - AlertOps objects in CMDB.png

List of AlertOps objects

Cloudaware supports the following AlertOps objects:

AlertOps Account
AlertOps Alert
AlertOps Escalation Policy
AlertOps Group
AlertOps Group User Link
AlertOps User

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