AlertOps

AlertOps enables enterprises to respond to IT incidents and automate real-time operations. This guide explains how to add AlertOps integration to Cloudaware.

To see how Cloudaware seamlessly integrates with AlertOps, request a demo.

Add an AlertOps account

1. Log in to Cloudaware → Admin.
   

   

2. Find AlertOps in integrations. Click +ADD.
   

   

3. Fill out the form:
   

   

   WHERE
   Name – a name for the AlertOps integration
   Domain – the first part of AlertOps URL, e.g. mycompany.alertops.com where mycompany is a placeholder for your AlertOps domain
   User Name – the AlertOps username
   Password – the AlertOps password
   
   Click SAVE.
   

4. A green light in the ‘Status’ column indicates successful configuration. If the light is red, contact support@cloudaware.com. 
   

   

5. To view AlertOps-related data, go to Cloudaware CMDB Navigator. Select ALERTOPS in the left-hand menu.
   

   

List of AlertOps objects

Cloudaware supports the following AlertOps objects:

• AlertOps Account CA10AO__CaAlertOpsAccount__c

• AlertOps Alert CA10AO__CaAlertOpsAlert__c

• AlertOps Escalation Policy CA10AO__CaAlertOpsEscalationPolicy__c

• AlertOps Group CA10AO__CaAlertOpsGroup__c

• AlertOps Group User Link CA10AO__CaAlertOpsGroupUserLink__c

• AlertOps User CA10AO__CaAlertOpsUser__c